Terms and Conditions cuci365
This document sets out the full terms of use for the cuci365 platform. Please read carefully before registering an account or using any of our services. Continued use of this platform means you accept all terms stated here.
Terms Summary
Key Things You Need to Know
The six most important aspects of the cuci365 user agreement that protect your rights as a member.
Member Eligibility
Registration is open to individuals aged 21 and above only. Information provided during registration must be accurate and belong to you. Each user is permitted only one active account.
Deposits and Withdrawals
The minimum deposit is RM50 for all payment methods. The minimum withdrawal is RM100 and is processed within 5–30 minutes. cuci365 does not charge any processing fees for standard transactions.
Bonuses and Promotions
The 100% welcome bonus of up to RM1,000 is subject to a wagering requirement of 25 times the bonus amount. All promotional offers carry their own applicable terms and conditions that should be read before claiming.
Account Security
You are responsible for keeping your account password confidential. cuci365 will not ask for your password through any communication channel. Report any unauthorised access immediately to our support team.
Prohibited Conduct
Fraud, use of automated software (bots), money laundering and bonus abuse are strictly prohibited. Violations of any of these may result in permanent suspension or closure of your account.
Customer Support
cuci365 support is available 24/7 via live chat and email in English and Malay. All enquiries related to accounts, payments and games will be handled promptly and securely.
Document Contents
Definitions and Interpretation
In this Terms and Conditions document, the following words and phrases carry the meanings as stated:
- "Platform" — refers to the cuci365 website at cuci365.club together with all services, games, applications and features available through it.
- "Member" or "User" — an individual who has registered a valid and active account on the cuci365 platform.
- "Company" — the entity that owns and operates the cuci365 platform under a valid international licence.
- "Account Balance" — the total funds available in a member's account for use in betting and gaming activities on the platform.
- "Bonus" — any credit, free funds or special offer granted by cuci365 to members subject to specific conditions.
- "Wagering Requirement" — the number of times a bonus must be wagered before winnings derived from that bonus can be withdrawn.
- "Currency" — the currency used on this platform is the Malaysian Ringgit (RM / MYR) for fiat transactions, and certain cryptocurrencies are also accepted as stated.
Section headings in this document are for reference only and do not affect the interpretation of the content.
Acceptance of Terms
By registering an account, logging in, depositing funds or using any part of the cuci365 platform, you expressly confirm that you have read, understood and agreed to be bound by all terms and conditions contained in this document.
If you do not agree with any part of these terms, you are required to stop using the cuci365 platform and close your account if one exists.
These terms constitute a legally binding agreement between you as the user and cuci365. This agreement complements the Privacy Policy and any specific game or promotion conditions that may apply from time to time.
Continued use of the platform after any amendment to the terms is considered acceptance of the updated version of those terms.
Eligibility and Account Registration
Registration on the cuci365 platform is open to individuals who meet all of the following requirements:
- Aged 21 years or above at the date of registration.
- Must be a private individual — registration on behalf of a company, organisation or third party is not permitted.
- Has full legal capacity to enter into a binding agreement.
- Does not reside in a jurisdiction that prohibits online gambling.
- Has not previously had an account closed or blocked on the cuci365 platform.
Each user is permitted only one active account. Registering multiple accounts will result in all such accounts being suspended and any balances or bonuses in them being forfeited.
During registration, you are required to provide true, accurate and current information including your full name as on your identity card (MyKad), date of birth and valid contact details. cuci365 reserves the right to request identity verification at any time in accordance with compliance requirements.
You are solely responsible for ensuring your account password remains secure and is not shared with any party. cuci365 will not be liable for any losses resulting from unauthorised access caused by the user's own negligence.
Platform Use
Members agree to use the cuci365 platform solely for lawful personal recreational purposes. Use of this platform is subject to the following prohibitions:
- Using automated software, bots, scripts or any artificial mechanism to interact with games or platform systems.
- Engaging in any form of fraud, manipulating game outcomes or colluding with other players to gain an unfair advantage.
- Using the platform for money laundering or financing illegal activities.
- Abusing the bonus system, promotional offers or cashback mechanisms in ways not intended by cuci365.
- Distributing defamatory, disruptive or privacy-violating content targeting other players through the platform's communication channels.
cuci365 uses advanced detection technology to monitor suspicious activity. Any conduct deemed to be in breach of these terms of use will be investigated and appropriate action will be taken.
Deposits, Withdrawals and Payments
cuci365 supports a range of payment methods for the convenience of Malaysian members. All transactions are processed in Malaysian Ringgit (RM) except for cryptocurrency transactions.
| Transaction Type | Minimum Limit | Processing Time |
|---|---|---|
| Deposit (all methods) | RM50 | Instant to a few minutes |
| Withdrawal | RM100 | 5 – 30 minutes |
Payment methods accepted by cuci365 include Touch 'n Go eWallet, DuitNow, online banking via FPX, ShopeePay, and cryptocurrencies namely USDT, BTC and ETH.
- Deposits may only be made into an account whose owner's identity has been verified.
- Withdrawals will only be processed to the same account or payment method belonging to the registered member.
- Before any withdrawal can be approved, all applicable wagering requirements (if any) must be fully met.
- cuci365 reserves the right to request additional verification documents before processing withdrawals for compliance purposes.
Deposited funds may only be used for gaming activities on the platform. cuci365 does not operate as a financial institution and does not offer any interest on account balances.
Bonuses and Promotional Offers
cuci365 offers various bonuses and promotions from time to time. All such offers are subject to the specific conditions stated alongside them, as well as the following general terms:
Welcome Bonus
New members are eligible to receive a welcome bonus of 100% of their first deposit amount, up to a maximum of RM1,000. This bonus is subject to a wagering requirement of 25 times the bonus amount received.
- Example: Deposit RM100 → Bonus RM100 → Balance RM200 → Wagering requirement RM100 × 25 = RM2,500
- Example: Deposit RM2,200 → Bonus RM1,000 → Balance RM3,200 → Wagering requirement RM1,000 × 25 = RM25,000
VIP Cashback Programme
Active members are eligible to join the cuci365 VIP programme, which offers weekly cashback based on membership tier:
- 🥉 Bronze — weekly cashback of up to 0.2%
- 🥈 Silver — weekly cashback of up to 0.4%
- 🥇 Gold — weekly cashback of up to 0.6%
- 💎 Platinum — weekly cashback of up to 0.8%
Progression to a higher VIP tier depends on the member's continued activity and engagement on the platform.
Bonus abuse — including opening multiple accounts to claim bonuses repeatedly or betting strategically solely to meet wagering requirements without genuine intent to play — will result in bonus cancellation and account closure.
cuci365 reserves the right to modify, suspend or terminate any promotional offer at any time without prior notice, subject to operational and compliance requirements.
Game Rules
The cuci365 platform offers a range of game categories including online slots, live casino, sportsbook, blackjack, baccarat, roulette and more. Each game has its own rules that should be understood before playing.
- The outcome of all games is determined by a third-party independently verified Random Number Generator (RNG) system to ensure fairness and transparency.
- In the event of a technical fault during an active game session, cuci365 reserves the right to void the round in question and return the wager to the member's account balance.
- Completed and confirmed game results are final and cannot be disputed unless there is clear evidence of a technical failure on the platform's part.
- Minimum and maximum bet limits for each game are set within the game interface itself and may vary by game type and account eligibility.
For sports betting, odds and markets offered are subject to change until the bet is confirmed by the system. cuci365 reserves the right to void bets placed at odds that are clearly incorrect due to a technical error.
Account Suspension and Closure
cuci365 reserves the right to suspend or close a member's account at any time if there is evidence or reasonable grounds that the member has:
- Violated any provision of these Terms and Conditions.
- Provided false or misleading information during registration or verification.
- Engaged in fraudulent activity, use of bots, or abuse of the bonus system.
- Carried out activities that may harm the integrity of the platform or other players.
- Been required to do so by a relevant authority or regulatory body.
Members may also request voluntary account closure at any time through the customer support channel. Any valid account balance will be returned upon completion of review, subject to no outstanding wagering requirements and no ongoing fraud investigation.
If your account is suspended due to an investigation, cuci365 will contact you via your registered email within a reasonable time to inform you of your account status.
Responsible Gambling
cuci365 is committed to responsible gambling practices. We believe that gambling should remain purely for entertainment, and not as a source of income or a solution to financial problems.
- All members must be 21 years of age or older. cuci365 takes this responsibility seriously and reserves the right to request age verification at any time.
- Members who feel that their gambling habits are becoming a problem are encouraged to contact customer support for information on self-control tools.
- Available control tools include deposit limits, betting limits, and self-exclusion options for a specified period.
- Gambling while intoxicated, under stress, or as a means of escaping personal problems is discouraged.
For more information on responsible gambling and support resources, please visit our Responsible Gambling page.
Limitation of Liability
To the extent permitted by applicable law, cuci365 shall not be liable for:
- Any indirect, incidental, or consequential loss or damage arising from the use of this platform.
- Service disruptions caused by circumstances beyond cuci365's control, such as internet outages, power supply failures, or natural disasters.
- Losses arising from a user's own failure to maintain the security of their account.
- Valid game outcomes disputed by members without substantial evidence of a technical failure.
cuci365 provides the platform on an "as-is" basis and makes no guarantee that the platform will always be free from errors or disruptions. We are nonetheless committed to maintaining high operational standards and addressing any technical issues promptly.
The limitation of liability stated here does not affect user rights provided under applicable consumer law.
Privacy and Data Policy
The collection, processing, and protection of members' personal data is governed by cuci365's Privacy Policy, which forms part of this agreement and should be read together with it.
In summary, cuci365 collects and uses members' personal data for the following purposes:
- Identity verification and member eligibility during registration and transactions.
- Secure processing of deposits and withdrawals.
- Compliance with regulatory requirements and anti-money laundering (AML) obligations.
- Improving the user experience and delivering relevant offers.
- Account and service-related communications.
cuci365 will not sell or share members' personal data with third parties for marketing purposes without explicit consent, unless required by law or court order.
Amendment of Terms
cuci365 reserves the right to change, add to, or amend these Terms and Conditions at any time. Such amendments will take effect immediately upon publication on the platform, unless a different effective date is stated.
For significant amendments that materially affect members' rights, cuci365 will endeavour to provide reasonable notice via registered email or in-platform notification.
Continued use of the platform after amendments are published will be considered acceptance of the amended terms. If you do not agree with any amendment, you have the right to close your account and withdraw your available balance subject to the applicable withdrawal conditions.
We encourage you to review this Terms and Conditions page from time to time to ensure you are always aware of the latest terms applicable to your use of the cuci365 platform.
Any queries regarding these Terms and Conditions may be directed to the cuci365 customer support team, available 24/7 via live chat or email in Malay and English.
Ready to Get Started?
Register a cuci365 Account Today
Having read and understood our Terms and Conditions, you are now ready to enjoy a safe and fair gaming experience. Register a new account and claim a 100% welcome bonus of up to RM1,000.
Operating under international licensing · 21+ Only · Responsible Gambling